Resources and FAQs
Our team are at hand to help you as needed. TRN doesn’t need any special downloads or software, so it should be easy to access your treatment.
However, we know it’s not a perfect world so there are a number of self-help and test tools available on this page should you have problems. If you cannot resolve the issue then do use our free online chat service to access a technician.
Frequently asked questions
What equipment do I need?
How do I get the best audio experience?
What browser should I use?
How do I send a message?
First, log in to your account on the TRN website. Then go to the top right hand corner of your screen and click on the envelope icon. The icon will then open a messaging feature. On this messenger, you can send private messages to a therapist.